PERSONAL INFORMATION COLLECTION AND CONSENT
2HAC Studio may collect personal information that can identify you when you (i) access our Website, (ii) download and subscribe to our Apps, (iii) order or request information about our Apps or our services. The types of personal information collected include your name, mailing address, email address, phone number and payment details.
2HAC Studio will collect personal information from Users only if they consent to submit such information to us. Please however note that you are under no obligation to provide personal information, with the caveat that your refusal to do so may prevent you from using certain portions of the Website or our Apps.
AUTOMATIC INFORMATION COLLECTION
Whenever you interact with our Website, 2HAC Studio automatically collects, receives and records information on our server logs from your browser including browsing actions and patterns. The information includes your internet protocol (IP) address, cookie information, the page you requested and test data results
PURPOSES OF COLLECTION
2HAC Studio may collect your personal information from you for the following purposes:
To provide you with our Apps and services and to process all related payments;
To manage our Apps and your log-in accounts in our Apps;
To manage and improve our customer service to our Apps;
To operate and manage our Website;
To enable you to use our Website tools; and
To send you notification emails about our Website, Apps and other products or services, as the case may be.
If you would like to opt out of future electronic communications from 2HAC Studio, you may indicate this preference by selecting the unsubscribe instructions at the end of our electronic communications. Please note that if you opt out of messages from us, we may continue to send you account-related updates so as to continue to support your account in our Apps or Website.
2HAC Studio will identify the purposes for which personal information is collected at or before the time it is collected. If 2HAC Studio seeks to use personal information that has been collected for a purpose not previously identified, it will seek your consent prior to use, unless otherwise permitted or required by law.
DISCLOSURE OF YOUR PERSONAL INFORMATION TO THIRD PARTIES
2HAC Studio makes reasonable efforts to ensure that any personal information you provide is maintained in a secure environment. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, 2HAC Studio cannot warrant the security of any personal information you transmit to us or from our on-line services, and you do so at your own risk.
2HAC Studio has implemented and maintains reasonable and appropriate security measures, procedures and practices to protect against the loss and unauthorized access, use, modification, destruction or disclosure of your personal information while it is in our custody or under our control. For example, we use SSL encryption, firewalls, anti-virus and system security monitoring.
We also limit access to your personal information to those employees, contractors and agents who have a business need to know.
2HAC Studio processes and stores personal information using our server(s) based in the United States.
CHILDREN’S ONLINE PRIVACY PROTECTION
2HAC Studio understands the importance of protecting children’s privacy, especially in an online environment. The Website is not designed for or directed at children. It is our policy not to knowingly collect or maintain information about anyone under the age of 18.
ACCESS TO AND DELETION OF YOUR PERSONAL INFORMATION
If your Personal Information changes, or if you no longer desire to use our Apps, you may correct, update, amend, delete/remove your information by making the change within your personal profile on the Apps or you can contact us through our Privacy Officer, whose contact details are provided below.
We may require that you provide us with acceptable verification of your identity before providing access to such information.
General and anonymous data related to the terminated account may be retained to ensure consistency of our databases and to allow retrieving historical data about services provided.
2HAC Studio will retain the personal information collected only for such period as is reasonably necessary for the fulfillment of the purposes for which it was collected and listed above or to comply with any legal requirements, including statutory retention periods.
THIRD PARTY WEBSITES
2HAC Studio Inc.
71 Le Hong Phong, Nguyen Trai, Ha Dong, Ha Noi, Viet Nam.
Attention: Data Protection Officer
EUROPEAN ECONOMIC AREA (EEA) NOTICE
Transfers of Personal Information
2HAC Studio is a data controller and is responsible for your personal information, which the 2HAC Studio processes and stores in the United States We may use the following safeguards when transferring your personal information t to a country, that is not within the EEA:
Your Legal Rights
Under certain circumstances, as an EU resident, you may have rights in relation to your personal information, including the right to:
No Fee Usually Required
You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we my charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
What We May Need From You
We may need to request specific information from you to help us to confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
Time Limit to Respond
We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.